sales force back office
Distributors, Consultants, IBOs, Representatives, Affiliates, Members, Associates - regardless of what naming convention you use, your company is building a sales force, and it’s vital to your success to provide information, resources and support to your field. Central to achieving these objectives - efficiently and effectively - is having a fully functional sales force back office.
IDSTC’s Sales Force Back Office empowers your producers in the field.
Communications
Keeping your representatives informed is essential. Important news and announcements are presented to your reps on the first page of the back office, each time they log in. Your reps get updated instantly with immediate access to that information. Content and information can be updated and distributed through numerous features in the IDSTC Sales Force Back Office. For example, with the company calendar feature, you can post meetings, events and conference calls being held throughout the country.
Reporting
Real-time reporting is another key feature that facilitates productivity with the sales force. The system includes a variety of reports that helps individual distributors to track their business, such as:
- Downline & Genealogy Reports. This report displays the distributor’s downline and shows the hierarchy structure of the organization. The genealogy report may also contain contact and volume information, rank, or other descriptive details about distributors in the downline.
- Sales volume reports. The Sales Force Back Office includes other reports that reflect personal and organizational sales volume that an individual distributor can use to evaluate their progress in the business and other reports that indicate the steps necessary to reach the next promotional level.
- Compensation plan reports. The individual distributor can access archived reports for each compensation plan that has been processed. Instant access to them eliminates the need to mail the same reports to the distributors. The information is immediately available in real-time for the distributors when the company releases the compensation plan cycle.
Shopping Cart & Ordering
With e-commerce functionality, the Sales Force Back Office gives distributors the ability to re-order marketing supplies or to order company products at wholesale price levels.
Support
The system also provides distributors the opportunity to gain self-support with online training such as FAQs, which can be updated or populated by the company to address commonly asked questions and concerns.
Resources
In the Forms and Files section of the Sales Force Back Office, companies can upload forms for easy download and printing from the individual distributor’s computer or files that need to be made readily available to the distributor.
With IDSTC's enterprise mlm software systems, you can offer your sales force a fully functional back office. Again, the key is flexibility - you will be able to update content specific to your business model and company. And when companies have custom requirements for their back office, IDSTC has the knowledge and experience to implement custom solutions to the back office.
